Privacy Policy

This Privacy Policy governs the manner in which FNPL Travels Limited collects, uses, maintains and discloses information collected from users (each, a "User") of the www.fnpltravels.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by FNPL Travels Limited.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

FNPL Travels Limited may collect and use Users personal information for the following purposes:

- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

FNPL Travels Limited has the discretion to update this privacy policy at any time. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

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GENERAL DATA PROTECTION NOTICE

[M/s. FNPL Travels Limited] collects, processes and stores the information and personal data you submit to our website in relation to Issue Air Ticket and Flight Booking. All processing activities shall be carried out in accordance with your individual rights as defined by the European Union’s General Data Protection Regulation.

Please note that by submitting information about yourself through our website, you are agreeing for [M/s. FNPL Travels Limited] to process and store that data. This data shall be stored only for the duration of the previously outlined purpose for collection. We never store or process your data longer than we need to, and we do not use your data for any purpose other than those you have agreed to.

The data you submit to our website will never be shared with or transferred to a third-party organisation. The following partners/Principal Agents are exempt from this policy as they assist [M/s. FNPL Travels Limited] in processing your personal data and delivering its services; [Principal Agent’s name will be mentioned on each booking page prior to booking as per the flight selection by the customer].

You reserve the right to request [M/s. FNPL Travels Limited] update your personal data at any time. You can also request information about your personal data, withdraw your consent for us to process your information or request a transfer or deletion of your data.

For more information about [M/s. FNPL Travels Limited] and how we protect and secure your data, consult our Privacy Policy [https://fnpltravels.co.uk/page/privacy-policy].

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PRIVACY NOTICE AND CONSENT

Name and details of Data Controller

[Mr. Muhammad Saeed ur Rahman Khan] is the designated data controller for [M/s. FNPL Travels Limited] and committed to upholding our commitments to protect the rights of individuals under legislation outlined within the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Name and details of data protection officer

[M/s. FNPL Travels Limited] has an appointed data protection officer [Mr. Muhammad Saeed ur Rahman Khan] to assist us in upholding our commitment to individual rights. Our data protection officer can be contacted both through our website [fnpltravels.co.uk], as well as by post [71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UNITED KINGDOM].

Description of the data being collected

Sensitive data

“[M/s. FNPL Travels Limited] must collect the following sensitive data about you so that we can issue [Airline Ticket]:

First Name
Last Name
Date of Birth
Gender
Nationality
Passport Number
Passport Issuance and Expiry Date
Contact Number
Email Address
Home Address
Any additional information if required by the Airline/Principal Agent only for the purpose of Airline Ticket Issuance

[M/s. FNPL Travels Limited] needs your explicit consent for processing this sensitive data. By accepting the Term of Use, Privacy Policy & Cookies Policy, you authorize and give your consent for the same.

Why data is processed

Following are the reasons for processing data:

Issuance of Airline Ticket
The provision of support services
The provision of information services
Account management
The provision of operational information
Marketing

“[M/s. FNPL Travels Limited] only uses personal data for the reasons in which we have collected. We will only ever use your personal data for another reason if we reasonably consider another purpose in which to use that data which is compatible with the original reason in which the data was collected.

If we are required to make such a decision, we will always notify you. We may also at times be required by law to process your personal data without your knowledge.

To find out more about the reasoning behind any decision [M/s. FNPL Travels Limited] has made to process your data for a new purpose, get in touch.”

“You may receive marketing communications from [M/s. FNPL Travels Limited] if you have:

Requested information from us
Purchased goods or services from us
Provided us with explicit consent for us to send you marketing communications
Not opted out of receiving marketing communications

We will always ask for your consent before we share your personal data with any third-parties. You can ask us or any relevant third-parties to cease sending you marketing communications at any time, by emailing us. You should send relevant requests to [support@fnpltravels.co.uk].

Please note that if you opt out of receiving marketing communications from [M/s. FNPL Travels Limited], your personal data may still be retained as it relates to the provision or purchase of a product and/or service, warranty registration or other transactions.”

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The Data Recipients

“[M/s. FNPL Travels Limited] may be required to share your personal data with carefully selected third-parties for the identified processing purposes. These third parties may include:

IT or system administration services providers
Professionals providing banking, legal, accounting, consultancy and/or insurance services.
Government regulators based in the United Kingdom and other relevant jurisdictions
HM Revenue & Customs
Principal Agent – Travel Agencies have agreement with the Company for the purpose of Airline Ticket Issuance
Any existing or future third parties to which [M/s. FNPL Travels Limited] may sell, transfer or merge aspects of our business or assets

All third parties to which we transfer data are required to respect your personal data, keep it secure and process it only for the specified purposes for which it has been collected. Third parties will only ever receive or process your data with our explicit permission.”

Data Retention Periods

All the data we recieve for the purpose of Airline Ticket issuance will be kept in the database for the period of 7 years.

Individual rights

“[M/s. FNPL Travels Limited] respects your rights. We fully observe your right to access your personal data, to object to the processing of personal data, or to erase, restrict, rectify or port your personal data. Relevant requests can be made to [Mr. Muhammad Saeed ur Rahman Khan] at [71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UNITED KINGDOM].”

Visit us online at [fnpltravels.co.uk] for further details relating to your individual rights.”

Information security

“[M/s. FNPL Travels Limited] has implemented a series of security measures to make sure that your personal data is protected from accidental loss, unauthorised access, alteration or disclosure. [M/s. FNPL Travels Limited] limits access to your data only to those employees, agents, contractors or other third parties with a legitimate reason to access that information. Those individuals or organisations will only ever process or access your personal data upon our explicit instructions. They are subject to a duty of confidentiality.”

Complaints

“If you are not happy with how your personal data has been processed, you should contact [Mr. Muhammad Saeed ur Rahman Khan] in the first instance by using the contact details listed above. If [Mr. Muhammad Saeed ur Rahman Khan] is unable to satisfy your concerns, you have the right to apply to the Information Commissioner’s Office for a resolution.

You can contact the Information Commissioner’s Office at the following address:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

www.ico.org.uk ”

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Privacy Notice

Date: [28th Mar, 2025]

[M/s. FNPL Travels Limited] takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.

About our privacy policy

Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.

About [M/s. FNPL Travels Limited]

[M/s. FNPL Travels Limited] is the trading name of [M/s. FNPL Travels Limited], which is registered in [United Kingdom]. Our data controller is [Muhammad Saeed ur Rahman Khan], and we encourage you to get in touch with any questions you may have about [M/s. FNPL Travels Limited].

You can reach us by:

Post: [71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UNITED KINGDOM]
Telephone: [+44(208)0589865]
Email: [support@fnpltravels.co.uk]
Website: [fnpltravels.co.uk]

Changing your preferences

If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at [support@fnpltravels.co.uk] to request the necessary amendments.

How we do business

[M/s. FNPL Travels Limited] is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, [M/s. FNPL Travels Limited] will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.

Sensitive data

[M/s. FNPL Travels Limited] does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.

Who our privacy policy applies to

This privacy policy has been developed to inform users of [M/s. FNPL Travels Limited] how we use their data. [M/s. FNPL Travels Limited] is an [Online Travel Agency], and we need to process the data of individuals to offer our products and/or services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.

What information this policy applies to

There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

The information this policy applies to includes information that you:

Provide as part of any registration process
Provide as part of any campaign creation activity
Provide in the form of numerical data, metadata or communications
Give us as part of our ongoing relationship

This policy also applies to information that we:

Collect relating to how you interact with our website
Must process to complete purchases and other transactions

Consent

Please note that when you submit personal data on our website, you are giving [M/s. FNPL Travels Limited] your explicit consent that we can use that data in line with our privacy policy.

Opting-out

After giving [M/s. FNPL Travels Limited] your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing [support@fnpltravels.co.uk].

Data processing and storage

[M/s. FNPL Travels Limited] collects and stores data in the UK. We will store your data for a period of [7 years] after your last recorded login attempt unless otherwise noted and explicitly stated.

[M/s. FNPL Travels Limited] stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.

We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.

[M/s. FNPL Travels Limited] may process your data based on more than one legal ground.

Circumstances under which we may be required to process your data under more than one legal ground may include:

Marketing and communications

[M/s. FNPL Travels Limited] may send you marketing communications if you have given us your contact details and opted-in to marketing communications.

You can opt-out of these marketing communications and manage your preferences at any time.

Our company obligations

As a data controller, [M/s. FNPL Travels Limited] is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

We will only ever use your data:

In ways that are both fair and legal
As described within this policy
In ways that are necessary for the purposes described

In addition, [M/s. FNPL Travels Limited] processes the personal data you submit to us or we collect as a data processor. As part of this role, [M/s. FNPL Travels Limited] takes all necessary precautions to secure the personal data we collect, process and store.

We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.

Third-Parties

[M/s. FNPL Travels Limited] never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.

Our security

As part of our ongoing commitment to GDPR, [M/s. FNPL Travels Limited] will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.

Legitimate interests

As part of the Data Protection Act 2018, [M/s. FNPL Travels Limited] observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

Contact us

[M/s. FNPL Travels Limited] is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact [Mr. Muhammad Saeed ur Rahman Khan] at [support@fnpltravels.co.uk].

We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.

Privacy Policy

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